What should I do if my exchange account gets hacked?
If your exchange account is hacked, act immediately: change your password from a different device, enable two-factor authentication if available, and contact the exchange's support team right away with details of suspicious activity. Most exchanges have security protocols to freeze accounts and investigate unauthorized trades. Document everything—transaction times, amounts, and wallet addresses involved. Check if funds were withdrawn to external wallets; if so, report the receiving addresses to the exchange and relevant authorities. Review your account activity history to identify how the breach occurred, typically through phishing, weak passwords, or unprotected devices. Enable IP whitelisting and consider using hardware security keys for future protection. Recovery depends on the exchange's policies; some reimburse losses under certain conditions. For prevention, use unique strong passwords, never share seed phrases, and keep devices malware-free.
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